I’m working at the front desk of a hotel. A frequent guest arrives to check in, and he has his wife with him for the first time.

Me: “Welcome back, Mr. [Guest]! It’s always a pleasure to have you stay with us.”

He instantly becomes irate.

Guest: “What the h*** are you talking about?! I have never been to this hotel in my entire life!”

Now his wife is glaring at him.

Me: *Completely discombobulated* “Uh, yes, of course, my mistake. Let me get you checked in.”

By the time I finished my sentence, Mr. [Guest] had left and was running after his wife into the parking lot.

The front office supervisor just stared at me with a look of disbelief at my imbecility.

Thus ended my first hotelier lesson at the front desk.