One of my biggest pet peeves is being told to do something that I am already doing. My second biggest pet peeve is being cut off when I am trying to talk. My at-the-time girlfriend did it CONSTANTLY, and it pissed me off to no end.
One day, I am dealing with customer service for a certain delivery company that delivers both food and people.
Me: “Hi. I recently placed a wrong order, which I cancelled, followed by the correct order. I have not yet been refunded. How much longer will it be?”
Company: “We do not issue refunds after two days.”
Me: “I’m sorry if I wasn’t clear. I am not asking for a refund for my second order; that one was fine, no complaints. I am asking about the first cancelled order. I just need to know how much longer it will take for the refund to be processed?”
Company: “Yes, we do not issue refunds after two days.”
Me: “I’m not sure you understand. I cancelled the order within seconds of placing it. The order was never made, never delivered, never happened.”
Company: “Yes. Out of fairness to our restaurant partners, we do not issue refunds after two days. In the future, you should contact us immediately if you want a refund.”
Just then, my girlfriend comes into my apartment. We both live in the same building and have keys to each other’s units, and we’re both used to just coming over when we want.
Me: “So, I’m talking with [Company] customer service, and they’re saying they don’t do refunds—”
Girlfriend: “Just tell them you’re not talking about the second order, you’re talking about—”
Me: “Do not tell me to do what I am already doing!”
Girlfriend: “Just tell them you’re not talking about—”
Me: “Do not tell me to do what I am already doing!”
Girlfriend: “Just tell them—”
Me: “Do not tell me to do what I am already doing!“
Girlfriend: “Just let me talk, just let me talk…”
So, I pause. I let her talk on the off chance that she is going to say something — literally ANYTHING — that is not exactly what I know she is going to say.
Girlfriend: “Just tell them that you’re not talking about the second order, you’re talking about the first—”
Me: *Pointing at the door* “Leave.”
Girlfriend: “But I—”
Me: “Leave.”
Girlfriend: “I just—”
Me: “Leave.“
She made an exasperated sound and finally left. Before she arrived, I was mildly frustrated. After she left, I was so mad I was SHAKING.
She later refused to apologize, even after I spelled out exactly how she had crossed my boundaries while I was literally BEGGING her not to. In fact, she expected an apology from ME. The kicker? SHE is the one that made me cancel the order because she changed her mind after the order was placed!